INFORMATION COMMUNICATION TECHNOLOGY OFFICER II

Requirements for appointment

   i.       Bachelor of Science degree in any of the following fields: Computer Science, Information Communications Technology, Information Technology, Computer Engineering, Computer Networking, Software Engineering, Business Information Technology, Data Science, Telecommunications Engineering, Electrical and Electronic Engineering, Cyber Security or equivalent qualification from a recognized institution. 

Duties and Responsibilities

   i.       Implementing ICT policies, strategies, regulations, standards and guidelines; 

  ii.       Undertaking cybersecurity surveillance and make appropriate recommendations; 

iii.       Supporting systems audit;

 iv.       Supporting ICT innovation and commercialization initiatives; 

  v.       Supporting implementation of strategies on environmentally friendly digital technologies and e-waste management; 

 vi.       Assisting in the implementation of data management strategies and initiatives; 

vii.       Supporting digital transformation initiatives; 

viii.       Providing technical support on digitalization of Government services;

ix.       Installing and configuring ICT systems, databases, Applications, networks, data center services and communication systems; 

  x.       Supporting system and data backups, and recovery; 

xi.       Supporting implementation of standard operating procedures relating to ICT infrastructures, software applications and systems and business continuity strategies; 

xii.       Collecting ICT operational data for reporting and optimizing performance; 

xiii.       Troubleshooting, diagnosing and solving network, software and hardware issues; 

xiv.       Undertaking preventive measures, repairing and maintaining ICT equipment and software applications; 

xv.       Manning ICT help desk services, providing end user support and capacity building; 

xvi.       Assisting users with information security management issues and related procedures; and 

xvii.       Supporting implementation of ICT related risk management strategies.